Effective Date: August 7, 2024

Welcome to Vellore Book Plaza (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website, vbponline.com (the “Site”), and the purchase of medical books and related products from our online store. By accessing or using our Site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site.

1. Account Registration

1.1 Account Creation

To make a purchase on our Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update your information as necessary to keep it accurate, current, and complete.

1.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

2. Products and Orders

2.1 Product Information

We strive to ensure that the information about our products on the Site is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, prices, or other content on the Site.

2.2 Order Acceptance

All orders placed through our Site are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations where the product is unavailable, there is an error in the product information or pricing, or we suspect fraud or other unlawful activity.

2.3 Pricing and Payment

Prices for products are listed on our Site and are subject to change without notice. All payments must be made through our designated payment methods. By placing an order, you authorize us to charge the total amount of the order to your selected payment method.

3. Shipping and Delivery

3.1 Shipping Policy

We will make reasonable efforts to process and ship your order promptly. Shipping times may vary based on your location and the availability of the products. We are not responsible for any delays or issues with delivery once the order has been shipped.

3.2 Delivery Issues

If you encounter any issues with the delivery of your order, please contact us as soon as possible. We will work with you to resolve any issues, but our liability is limited to the extent permitted by law.

4. Returns and Refunds

4.1 Return Policy

We accept returns of products that are damaged or defective. To initiate a return, please contact us within [insert number] days of receiving your order. Products must be returned in their original condition and packaging.

4.2 Refunds

Refunds will be issued to the original payment method used for the purchase. Please allow [insert number] days for processing once we receive the returned item.

5. Intellectual Property

5.1 Ownership

All content on our Site, including text, graphics, logos, images, and software, is the property of Vellore Book Plaza or its licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Use of Content

You may not reproduce, distribute, modify, or create derivative works of any content from our Site without our express written permission.

6. Limitation of Liability

6.1 Disclaimer of Warranties

Our Site and products are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the Site or the products, including but not limited to warranties of merchantability or fitness for a particular purpose.

6.2 Limitation of Liability

To the maximum extent permitted by law, Vellore Book Plaza will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Site or products, even if we have been advised of the possibility of such damages.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.

8. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised terms on our Site. Your continued use of our Site after any changes constitutes your acceptance of the updated Terms and Conditions.

9. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Vellore Book Plaza
Email: vellorebookplaza@gmail.com,vbp2016@gmail.com
Phone: 7200290949
Address: NO-3, 2ND MAIN ROAD, AUDCO NAGAR, CHENNAI-600 056

Thank you for choosing Vellore Book Plaza. We appreciate your business and look forward to serving you!

Vellore Book Plaza