Privacy Policy

Effective Date: August 7, 2024.

Welcome to Vellore Book Plaza (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, vbponline.com (the “Site”), and use our services to purchase medical books and related products.

1. Information We Collect

1.1 Personal Information

When you use our Site or make a purchase, we may collect personal information that you voluntarily provide to us, such as:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information (processed securely by our payment processor)

1.2 Non-Personal Information

We may also collect non-personal information about your visit to our Site, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited
  • Time and date of visit

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and handling.
  • Customer Service: To communicate with you regarding your orders, respond to inquiries, and provide support.
  • Account Management: To manage your account, including order history and preferences.
  • Marketing: To send you promotional emails, newsletters, and updates (you can opt-out at any time).
  • Improvement: To analyze and improve our Site, products, and services.

3. How We Share Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, and delivering orders. These providers are obligated to protect your information and use it only for the purposes for which it was provided.
  • Legal Requirements: We may disclose your information if required by law or to comply with legal processes, respond to requests from government authorities, or enforce our policies.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and provide personalized content. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of our Site.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Site. Your continued use of our Site after any changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Vellore Book Plaza
Email: vellorebookplaza@gmail.com,vbp2016@gmail.com
Phone: 7200290949
Address: NO-3, 2ND MAIN ROAD, AUDCO NAGAR, CHENNAI-600 056

Thank you for visiting Vellore Book Plaza and for trusting us with your personal information.