Shipping and Delivery Policy
Thank you for choosing VBPO Online for your medical book needs! We are committed to providing timely and reliable delivery of your orders. Below is our Shipping and Delivery Policy to help you understand how we handle shipping and delivery of your purchases.
Shipping Information
Service Area: We proudly ship our medical books across India. Whether you’re located in a metropolitan city or a remote area, we strive to ensure that your order reaches you in a timely manner.
Shipping Costs: Shipping costs vary based on the destination and are determined by the courier service charges applicable to each state. The shipping cost will be calculated at checkout based on your delivery address.
Delivery Time: Our standard delivery time is between 2 to 5 business days from the date of order confirmation. Delivery times may vary depending on your location and the efficiency of our shipping partners.
Order Processing: Orders are processed and shipped on business days only (Monday to Friday, excluding public holidays). Once your order is dispatched, you will receive a confirmation email with tracking information to monitor your shipment.
Shipping Partners: We work with reliable courier services to ensure prompt delivery of your orders. While we strive for timely deliveries, please note that delivery times may be affected by factors beyond our control, such as weather conditions, logistical issues, or regional holidays.
Delivery Status: You can track the status of your shipment using the tracking number provided in your dispatch confirmation email. If you encounter any issues or have questions regarding your delivery, please feel free to contact our customer support team.
Delivery Issues: If there are any issues with your delivery, such as delays or damaged items, please contact us within 48 hours of receiving your order. We will work with our shipping partners to resolve any issues and ensure your satisfaction.
Incorrect or Incomplete Address: Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information.
Returns and Exchanges: For information on returns and exchanges, please refer to our Return and Exchange Policy.
Thank you for your understanding and patience. If you have any further questions or need assistance, don’t hesitate to reach out to our customer service team. We’re here to help!
